Apple TV
Hello Guest Screen for Apple TV
Turn your Apple TV into a personalized Airbnb welcome display. Guest names, WiFi password, check-out time, and local weather – all shown automatically the moment your guests turn on the TV.
✓ LG OLED, QNED, NanoCell (webOS 3.5+) ✓ All LG TVs via Firestick
✓ Guest name, WiFi, check-out time, weather — all automatic — no remote needed
Why Hosts Choose Apple TV for Their Welcome Screen
Apple TV is the device of choice for hosts who run premium vacation rentals. It is the most common smart streaming device found in high-end Airbnb listings, boutique hotel rooms, and luxury short-term rentals – because guests expect it and trust the Apple ecosystem.
Beyond brand recognition, Apple TV has a distinct technical advantage for vacation rental hosts: it supports Handoff and AirPlay, which means your guests can wirelessly mirror their own iPhone or iPad to the TV during their stay without needing to log in to any streaming service. This is a feature guests in premium rentals actively look for. Hello Guest Screen sits on top of this – it handles the welcome display and property information, while Apple TV handles everything else.
Apple TV also has a reputation for long hardware life. The Apple TV 4K (3rd generation, released 2022) and the Apple TV HD have received tvOS updates for years after purchase, meaning a single device you buy today will work reliably in your rental property for 5 to 7 years without replacement.
Compatible Apple TV Models and tvOS Versions
Hello Guest Screen requires Apple TV running tvOS 14 or later. Here is the full compatibility breakdown:
✓ Apple TV 4K (3rd Gen)
2022 – tvOS 17+
Yes – Recommended
✓ Apple TV 4K (2nd Gen)
2021 – tvOS 17+
Yes – Recommended
✓ Apple TV 4K (1st Gen)
2017 – tvOS 16
Yes
✓ Apple TV HD (4th Gen)
2015 – tvOS 16
Yes
✓ Apple TV (3rd Gen)
2012–2013 - tvOS 7.9
No – use Firestick
Apple TV (2nd Gen)
2010–2011 - tvOS 6.2
No – use Firestick
Apple TV (1st Gen)
2007
LA, LB Series webOS 1.x
Older Apple TV
Apple TV 3rd generation and older do not support the tvOS App Store and cannot run Hello Guest Screen natively. If your property has one of these older devices, the simplest solution is to plug an Amazon Firestick into the same HDMI port. The Firestick costs under $30 and delivers the identical Hello Guest Screen experience for your guests.
How to Set Up Hello Guest Screen on Apple TV
Setup takes under 10 minutes. You do not need any technical knowledge. All steps are completed on the Apple TV itself using the Siri Remote.
1
Wake Your Apple TV and Navigate to the App Store
Press any button on the Siri Remote to wake the Apple TV. From the home screen, find and select the App Store app. It looks like a blue square with a white letter A. If you cannot see it on the home screen, swipe left or right to find it.
2
Search for Hello Guest Screen
In the App Store, select the search icon (magnifying glass) at the top of the screen. Use the on-screen keyboard or press the microphone button on the Siri Remote and say Hello Guest Screen to search by voice. Select Hello Guest Screen from the results.
3
Download and Install the App
On the Hello Guest Screen app page, select Get and then Install. The app will download and install automatically. It will appear on your Apple TV home screen when complete. Select it to open Hello Guest Screen for the first time.
4
Sign In to Your Hello Guest Screen Account
Enter your Hello Guest Screen email and password using the on-screen keyboard or by using your iPhone to type via the Remote app. If you do not have an account, sign up free at helloguestscreen.com on your phone – no credit card required to start.
5
Connect Your Booking Calendar
In your Hello Guest Screen account dashboard (accessible from the app or at helloguestscreen.com), go to Settings and connect your booking platform. Supported integrations include Airbnb, VRBO, Guesty, Hostfully, OwnerRez, Booking.com, and any platform with an iCal export link. Guest names, check-in dates, and check-out dates sync automatically once connected.
6
Customize Your Welcome Screen
Add your property name, WiFi network name and password, check-out time, logo or host photo, and personalized welcome message. Optionally add a background image and a QR code linking to house rules, local recommendations, or your direct booking page. Preview on the TV before saving.
7
Set Hello Guest Screen to Launch Automatically on Apple TV Power On
On your Apple TV, go to Settings, then Apps, then Hello Guest Screen, and enable the option to set it as the default Home Screen App. Alternatively, go to Settings, then General, then Screensaver, and configure launch behavior. The most reliable method is to go to Settings, then Remotes and Devices, then Home Theater Control, and ensure the Apple TV is set to power on to the correct HDMI input. When guests press the TV remote power button, Apple TV activates and Hello Guest Screen launches automatically.
Fastest auto-launch method for Apple TV
The cleanest setup is to use HDMI-CEC (Consumer Electronics Control) which is built into most modern TVs. When the TV is turned on via any remote – the TV remote, a universal remote, or even a voice assistant – HDMI-CEC wakes the Apple TV and the Hello Guest Screen launches automatically. Enable HDMI-CEC on your TV (Samsung calls it Anynet+, LG calls it SimpLink, Sony calls it Bravia Sync) and Hello Guest Screen will appear the moment the TV powers on.
Apple TV Advantages
Apple TV Advantages for Vacation Rental Hosts
Apple TV has several features that make it particularly well-suited to short-term rental properties beyond just running Hello Guest Screen:
1
No Account Sharing Required
Guests stream their own content via AirPlay from their own iPhone without logging into Netflix, Disney+, or any streaming service on your Apple TV. No account security concerns.
2
Guest Sign-In (tvOS 16+)
The Guest User feature lets guests sign in with their own Apple ID temporarily. When they leave, all their data is automatically removed. The Apple TV returns to the host account with Hello Guest Screen ready for the next guest.
3
HDMI-CEC Auto Wake
Apple TV wakes automatically when the TV is turned on via any remote using HDMI-CEC. Hello Guest Screen launches immediately – no separate Apple TV remote action needed from guests.
4
Siri Voice Control
Guests can use voice commands to find shows, adjust volume, and control the TV without learning a new remote. Reduces front-of-stay friction significantly.
5
Long Hardware Life
Apple TV receives major tvOS updates for 6 to 8 years after release. One device purchase covers a full rental property for many years.
6
Premium Brand Perception
Apple TV as a listed amenity on Airbnb is associated with upscale properties. It attracts guests in the higher nightly rate brackets and supports premium pricing.
What Guests See on the Apple TV Welcome Screen
When the TV turns on, Hello Guest Screen fills the display with a personalized welcome board. Everything updates automatically from your booking calendar.
★ Guest Name Display
First name from your booking calendar shown automatically on every check-in. Updates between reservations with no action from you.
★ WiFi Name and Password
Network name and password shown clearly on screen. Eliminates the most common guest question without any host involvement.
★ Check-Out Time
Exact check-out time displayed every time the TV is turned on throughout the stay. Significantly reduces late check-outs.
★ Weather Forecast
Current conditions and a 5-day forecast for your property location. Guests plan their day without asking.
★ QR Code
Scannable code linking to house rules, local recommendations, direct booking page, or any URL.
★ Logo or Host Photo
Property brand or host photo builds trust and encourages future direct bookings.
★ Custom Background
Any image as the full-screen background to match the property’s character and aesthetic.
★ Video or Ambient Music
YouTube link plays as background – property walkthrough, fireplace, ocean view – while guest info stays on top.
★ Welcome Message
A custom greeting per property displayed every check-in throughout the stay.
★ House Rules
Key rules visible immediately on arrival. Guests see them every time the TV is on – no need to search for a welcome binder.
Booking Platform Integrations
Connects to Your Calendar — Identical on Both Methods
Hello Guest Screen connects to your booking calendar so the welcome screen updates automatically for every new reservation. Works identically on both webOS and Firestick setup methods. When one guest checks out and the next reservation begins, the LG TV screen updates automatically — no action required between bookings.
Supported integrations on LG
✓ Airbnb
Direct iCal sync, guest names pulled from reservation data
✓ VRBO
Direct calendar integration
✓ Guesty
Full PMS integration
✓ Hostfully
Full PMS integration
✓ OwnerRez
Full PMS integration
✓ Booking.com
Calendar sync via iCal
✓ Any platform with an iCal export link
Works with all major STR platforms
Pricing
$14.99
per screen per month — all features included
✓ Guest name, WiFi, weather, QR code, logo, video, background
✓ Automatic calendar sync ✓ No setup fees ✓ No contracts ✓ Cancel anytime
✓ Works identically on native webOS and Firestick
Volume pricing available for 5 or more screens. Contact Hello Guest Screen for details.
Start Your Free Trial - No Credit Card Required
Set up a Hello Guest Screen on your Apple TV today. From $14.99 per screen per month.
Frequently Asked Questions - Hello Guest Screen on Apple TV
Answers to the most common questions from Airbnb hosts about using Hello Guest Screen on Apple TV.
Yes. Hello Guest Screen is available in the Apple TV App Store for all Apple TV devices running tvOS 14 or later. This includes Apple TV HD (4th generation, released 2015) and all Apple TV 4K models (1st, 2nd, and 3rd generation). Download it directly from the App Store on your Apple TV, sign in to your Hello Guest Screen account, connect your booking calendar, and the welcome screen appears automatically when guests turn on the TV.
The most reliable method is HDMI-CEC. Most modern TVs support HDMI-CEC (Samsung calls it Anynet+, LG calls it SimpLink, Sony calls it Bravia Sync). When HDMI-CEC is enabled and your Apple TV is the active HDMI input, turning on the TV also wakes the Apple TV and the Hello Guest Screen launches automatically. You can also go to Apple TV Settings, Apps, Hello Guest Screen and configure it as the default launch app. Either method ensures guests see the welcome screen the moment the TV is powered on.
Yes. Guests can use AirPlay from their iPhone, iPad, or Mac to stream content directly to your Apple TV without needing to log in to any streaming service. When guests leave, there is no account to log out of and no viewing history to clear. The Apple TV simply returns to Hello Guest Screen for the next check-in. For tvOS 16 and later, Apple TV also supports a Guest User mode where guests can sign in with their own Apple ID and all data is automatically erased on checkout.
The Apple TV 4K (3rd generation, released 2022) is the best choice for new purchases. It supports Wi-Fi 6, has the fastest processor of any Apple TV model, runs the latest tvOS with all Hello Guest Screen features, and includes a redesigned Siri Remote with a power button that controls the TV. The Apple TV HD (4th generation) is a budget-friendly option if cost is a concern and works equally well with Hello Guest Screen.
Yes. Hello Guest Screen pulls guest information directly from your connected booking calendar. When one reservation ends and the next begins, the Apple TV display updates automatically with the new guest name, check-in date, check-out time, and all other reservation details. No action is required from you between bookings. The screen manages itself.
The Apple TV 3rd generation (2012) does not support the tvOS App Store and cannot run Hello Guest Screen natively. The recommended solution is to plug an Amazon Firestick into the HDMI port alongside or instead of the older Apple TV. The Firestick costs under $30 and runs Hello Guest Screen with the full feature set. Alternatively, upgrading to a current Apple TV 4K provides a significantly better guest streaming experience alongside Hello Guest Screen.
Yes. Your Hello Guest Screen account is managed through the web dashboard at helloguestscreen.com, accessible from any device – phone, tablet, or computer – from anywhere. You can update WiFi passwords, change welcome messages, adjust check-out times, swap background images, or modify any setting remotely. Changes appear on the Apple TV at your property within minutes.
Yes. Hello Guest Screen works in any country where Apple TV is available and the property has a stable WiFi connection. The welcome screen language and content are fully customizable. Guest data syncs from your booking calendar regardless of which country the property is in. Apple TV is sold in over 100 countries worldwide.