Cancellation Policy for Subscriptions –Terms

Following the conclusion of your 14-Day free trial period, you will be automatically billed on a monthly basis. You have the freedom to cancel at any point within the initial 14-Day trial period without incurring any penalties. To cancel during your active subscription, visit your “my subscriptions” and click on the "Cancel" link at the bottom of the page. Upon doing so, a confirmation prompt will appear on the subsequent page. Ensure that you complete the cancellation process until you reach the final confirmation page, as your subscription won't be canceled until this step is confirmed.

Refunds for an annual subscription will be prorated on a monthly basis—not daily. For instance, if you subscribe for a year on January 5th and choose to cancel on February 10, you will receive a refund for the remaining months (March-December) in the subscription year, this excludes all pre-paid annual subscriptions that included a free device, as these are non-refundable. There are no refunds for a monthly subscription, once you cancel you are active until the end of the current month's cycle. For instance, if you are a monthly subscriber and you subscribe January 5th and cancel on February 10, you will not be billed for any subsequent months.