Everything Included. No Add-Ons. No Tiers.
Everything Hello Guest Screen Can Do for Your Property
Hello Guest Screen turns any Smart TV into a personalized guest welcome display that updates automatically with every new booking. Below is every feature included in all plans — no add-ons, no hidden upgrades. Everything you see here is available from day one at $14.99 per screen per month for STR hosts and $21.99 per screen per month for businesses.
✓ All features included in every plan ✓ No premium upgrades ✓ Setup is free
✓ No credit card required to start your 14-day free trial
Core Display Features
These are the features guests see on the TV screen the moment they turn it on.
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Guest Name Display
Hello Guest Screen pulls the guest’s first name directly from your booking calendar and displays it automatically on screen. Welcome, Sarah appears the moment the TV turns on — no manual update required. When one guest checks out and the next checks in, the name updates automatically. Works with Airbnb, VRBO, Guesty, Hostfully, OwnerRez, Cloudbeds, Booking.com, and any iCal export.
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WiFi Network and Password
Display your guest WiFi network name and password prominently on screen at all times throughout the stay. Guests no longer need to find a welcome book, send a message to the host, or ask at the front desk. The WiFi information is visible every time they turn on the TV — on check-in day and on every subsequent day of the stay.
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Weather Display
Show the current weather and a 5-day forecast for your property’s location automatically on the welcome screen. Pulled in real time based on your property’s address. Guests planning their day have everything they need without opening a weather app.
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Check-In and Check-Out Time
Display the guest’s exact check-in and check-out time clearly on screen. The check-out time is visible every time the TV is turned on throughout the stay — not just at check-in. This is one of the most effective features for reducing late check-outs, as guests are reminded daily without any message from the host.
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Personalized Welcome Message
Write a custom welcome message that appears on every guest’s screen. Thank you for staying at The Blue Ridge Cabin, or Welcome — the kitchen is stocked and the firewood is by the back door. The message is set once and remains across all bookings. Update it seasonally or for specific properties at any time.
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House Rules Display
Add your key house rules directly to the welcome screen. Guests see them the moment they turn on the TV — no need to find a printed binder, scroll through a long message, or ask the host. Rules displayed on the TV are seen by every member of the party, not just the person who booked.
Branding and Visual Features
Features that make the screen look like it belongs to your property.
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Custom Background Image
Set any image as the full-screen background behind your welcome display. Use a photo of your property, a local landscape, a lifestyle image that matches your rental’s aesthetic, or any image that reflects your brand. The background is set per property and remains across all bookings.
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Logo or Host Photo
Upload your property logo or a smiling host photo to appear on the welcome screen. For hosts building a direct booking brand, the logo reinforces identity with every guest. For hosts who want a personal touch, a host photo builds trust and warmth from the first moment guests arrive. Both options are available and can be changed at any time from your dashboard.
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Video or Ambient Music Background
Paste any YouTube link and the video plays silently as the background of your welcome screen while all text and information remains visible on top. Use a property tour video, an ambient fireplace loop, ocean waves, background music, or any YouTube content that sets the mood for your rental. The video loops automatically for the duration of the stay.
Engagement and Conversion Features
Features that turn the welcome screen into a tool that works for your business.
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QR Code with Custom Link
Every display includes a scannable QR code — no app required. You choose what it links to: direct booking page, house rules, local restaurant recommendations, your Airbnb or Google review page, or an upsell page for early check-in and add-ons. The QR code label is also customizable — set it to say Book Direct and Save or Scan for Local Tips.
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Automatic Calendar Sync
Hello Guest Screen connects to your booking calendar and updates the welcome screen automatically with every new reservation. When a guest checks out and the next checks in, the name, check-in date, and check-out date update on their own. You set up the integration once and the screen manages itself from that point forward.
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Automatic Screen Reset
Two hours after check-out time, Hello Guest Screen automatically clears the previous guest’s information and resets the screen. Two hours before the next check-in, the new guest’s details appear. The transition between guests is fully automated — your team does not need to touch the screen between bookings.
Management Features
Features for hosts and operators managing one property or many.
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Multi-Property Dashboard
Manage all your properties from a single Hello Guest Screen account. Each property has its own screen with its own customization — different background images, WiFi passwords, welcome messages, and QR code destinations. Add new properties at any time. All properties are visible and manageable from one dashboard login.
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Per-Property Customization
Every setting is configured at the property level. Two properties in different cities can have completely different displays — different backgrounds, messages, QR codes, and check-out times — all managed from the same account without one property’s settings affecting another.
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Mobile Dashboard Access
Your Hello Guest Screen dashboard is fully accessible on mobile. Update a WiFi password, change a welcome message, or add a new QR code link from your phone at any time. Changes take effect immediately on the TV screen at the property.
Compatible Platforms and Integrations
Works with every major TV platform and booking system — no new hardware required in most cases.
TV Devices
Booking Platforms
What Hosts and Guests Say
★★★★★
I tried a few alternatives before, but nothing came close to how beautiful and easy this is. It doesn’t just display a message — it sets a tone. Guests feel valued.
Santos — Mexico
★★★★★
It’s such a smart solution. Everything is so neatly presented that our front desk barely gets asked questions anymore. Guests just know where to go and what to do — it’s a silent concierge!
Rochiano — Republic of Seychelles
★★★★★
It’s a great product and so user-friendly. I had to use a Firestick with my LG TV but it works great. My guests comment immediately after check-in when they turn on the TV to get the WiFi and see their name.
Sims — United States
Pricing — All Features Included
No contracts. No feature tiers. No premium add-ons. Cancel anytime.
STR / Vacation Rental
$14.99
per screen per month
All features included. No contracts. Cancel anytime.
Business / Hotel
$21.99
per screen per month
All features included. No contracts. Cancel anytime.
Start Your Free Trial — No Credit Card Required
14-day free trial. All features unlocked from day one.
Frequently Asked Questions About Features
The most common questions from hosts researching Hello Guest Screen features before signing up.
The guest name updates automatically. When you connect Hello Guest Screen to your booking calendar — whether through Airbnb iCal, VRBO iCal, Guesty, Hostfully, OwnerRez, or any other supported integration — the guest’s first name is pulled from the reservation data automatically. You do not need to log in or make any changes between bookings. The screen updates itself.
Yes. Paste any YouTube link in your Hello Guest Screen dashboard and the video plays silently as the full-screen background while your guest name, WiFi, weather, checkout time, and other information remain visible on top. The video loops for the duration of the stay. Any public YouTube video works — ambient footage, property tours, music, seasonal content, or any cinematic loop you choose.
You choose what the QR code links to and you can change it at any time. Popular choices include your direct booking page, your Airbnb or Google review page, a digital house rules or guidebook, local restaurant recommendations, or an upsell page for property add-ons. The QR code label is also customizable — set it to say Book Direct or Scan for Local Tips so guests know what they are scanning. No design skills required.
Yes. The weather display is fully automatic. Hello Guest Screen pulls current weather and a 5-day forecast for your property’s location in real time. You set your property address once in your dashboard and the weather updates on its own every day throughout each guest’s stay. No manual input required.
In most cases Hello Guest Screen works on the TV you already have. If your TV has an HDMI port — which virtually all TVs manufactured in the last 15 years do — plug in an Amazon Firestick and Hello Guest Screen is running in under 10 minutes. If your TV is a Samsung Smart TV from 2017 or later, LG Smart TV from 2017 or later, Roku TV, Apple TV, or Android TV device, Hello Guest Screen installs directly as a native app with no additional hardware.
Yes. Your Hello Guest Screen account supports unlimited properties. Each property has its own screen with its own customization — different background images, WiFi passwords, welcome messages, QR code links, and check-out times. All properties are managed from the same dashboard login. Each screen is billed separately at $14.99 per month for STR properties or $21.99 per month for business and hotel properties.
All features are included in every Hello Guest Screen plan from day one. There are no feature tiers, no premium upgrades, and no features locked behind a higher price. Guest name display, WiFi, weather, QR code, video backgrounds, logo upload, custom background image, house rules, calendar sync, automatic screen reset — everything on the features page is available at the standard monthly rate.
Yes, once set up correctly. On Amazon Firestick, go to Settings, then Applications, then Manage Installed Applications, then Hello Guest Screen, and enable launch on startup. On Samsung and LG Smart TVs, set Hello Guest Screen as the default home app in the TV settings. On Roku, set it as the home channel. After a one-time configuration that takes under five minutes, the welcome screen appears automatically every time the TV is powered on — no guest action required.