Hello Guest Screen + Airbnb Integration

Hello Guest Screen connects to Airbnb using iCal sync — the standard calendar export format that Airbnb provides for every listing. In your Airbnb listing’s Calendar settings, scroll down to find the Export Calendar option and copy the iCal link. Paste this link into your Hello Guest Screen dashboard under Integrations. Once connected, guest names and reservation dates sync automatically from your Airbnb calendar to your TV welcome screen.

Yes. Once your Airbnb iCal link is connected, Hello Guest Screen checks your calendar regularly and updates the welcome screen automatically for each new reservation. When a guest books your Airbnb, their name appears on the TV screen before they even arrive. When they check out, the screen resets automatically for the next guest. No manual updates required between bookings.

The personalized welcome screen activates 2 hours before the guest’s Airbnb check-in time and deactivates 2 hours after the check-out time. This timing is driven automatically by the check-in and check-out dates in your Airbnb reservation. Between reservations, the screen shows a neutral property display or goes to standby depending on your Hello Guest Screen settings.

Yes. Each Airbnb listing has its own iCal URL. In your Hello Guest Screen dashboard, you can manage multiple properties under a single account. Connect each listing’s iCal link to the corresponding property screen. Each property gets its own customized welcome screen, its own WiFi details, its own background image, and its own Airbnb calendar sync — all managed from one dashboard.

No. The Airbnb iCal integration is included in all Hello Guest Screen plans. The base plan starts at 4.99 per screen per month and includes Airbnb calendar sync along with all other features — guest name display, WiFi, weather, QR code, logo, video, and custom messages. There is no additional fee for the integration.

Airbnb includes guest names in iCal exports for most reservation types. If a guest name does not appear, it may be because Airbnb did not include it in that specific export format. In this case, you can manually enter the guest name for that reservation directly in your Hello Guest Screen dashboard. The Hello Guest Screen support team is also available to help troubleshoot any iCal sync issues.

Yes. Hello Guest Screen supports multiple calendar integrations simultaneously. You can connect your Airbnb iCal, your VRBO iCal, and your Booking.com iCal to the same property in Hello Guest Screen. The system merges all bookings into a single calendar and updates the welcome screen based on whichever booking is currently active. This is particularly useful for hosts who list on multiple platforms.

Yes. Hello Guest Screen connects to your Airbnb calendar via a read-only iCal link. This link only provides reservation dates and guest names — no payment information, no guest contact details, and no personal data beyond what appears on the welcome screen. Hello Guest Screen does not store credit card information and uses secure email communication for all account-related matters.