Trusted by Hosts in 150+ Countries
Hello Guest Screen Reviews
Hello Guest Screen is used by Airbnb hosts, vacation rental operators, property managers, hotel operators, and businesses across more than 150 countries. Here is what hosts, guests, and industry publications say about it.
150+
Countries where HGS is used
★★★★★
Rated 5 stars by every published reviewer
18+
Press and media features since 2024
Award Recognition
★
2024
Innovation Excellence Award 2024
CIO Bulletin — Redefining Hospitality in the Digital Age
Hello Guest Screen was recognized with the CIO Bulletin Innovation Excellence Award 2024 for its approach to redefining the hospitality guest experience through Smart TV technology. CIO Bulletin is an international technology publication covering innovation across enterprise and startup sectors.
What Hosts Say
The following reviews are from Hello Guest Screen hosts published on helloguestscreen.com. Every review is unedited and comes directly from the host’s own words.
★★★★★
“I tried a few alternatives before, but nothing came close to how beautiful and easy this is. It doesn’t just display a message — it sets a tone. Guests feel valued.”
Santos — Mexico
STR Host | Verified Hello Guest Screen User
★★★★★
“It’s such a smart solution. Everything is so neatly presented that our front desk barely gets asked questions anymore. Guests just know where to go and what to do — it’s a silent concierge!”
Rochiano — Republic of Seychelles
Hospitality Operator | Verified Hello Guest Screen User
★★★★★
“My hosts send this to me and finally talked me into it. It’s a great product and so user-friendly. I had to use a Firestick with my LG TV but it works great. I had to go to settings to tell LG to turn on to the Firestick and that was it. My guests comment immediately after check-in when they turn on the TV to get the WiFi and see their name on the TV.”
Sims — United States
STR Host | Verified Hello Guest Screen User
★★★★★
“It’s just an amazing thing!!! Our guests say WOW at first look and it really presents a professional screen showing everything properly managed and aligned.”
Hello Guest Screen Business User — Verified Review
Business Operator | Verified Hello Guest Screen User
Submit your own review
If you are a Hello Guest Screen user and would like to share your experience, you can leave a review on our Google Business Profile, on Capterra, or by emailing us at helloguestscreen.com. We read every review and use your feedback to improve the product.
What the Press Says
Hello Guest Screen and founder Crystal Shell have been featured in hospitality, technology, real estate, and business media across the United States and internationally since 2024.
Hospitality Technology — Interview
HT Talks Tech with Founder of Hello Guest Screen
Authority Magazine — Feature
Crystal Shell on How To Create A Travel Experience That Keeps People Coming Back For More
CEO Weekly — Feature
Founder Crystal Shell Shares Insights On Cultivating Resilience In Leadership
Real Estate Today — Article
Realtors Across the Nation Are Raving About Hello Guest Screen
BLK News — Feature
Crystal Shell, CEO of Hello Guest Screen, Shares How Black Women Can Lead the Charge
Elite Property News — Article
Superhost Shares The Key to Successful Property Management in Vacation Rentals
Turnover Cleaning Tips Show — Podcast
Hello Guest Screen: Transforming Real Estate Showings
Partner Directory Listings
Hello Guest Screen is listed in the official partner directories and marketplaces of leading property management platforms, providing independent third-party validation of the product.
Guesty Marketplace
Verified Integration Partner
Hello Guest Screen is listed in the Guesty App Marketplace as a verified integration partner — described as an enhanced guest experience tool that uses Smart TV technology to elevate the guest experience, streamline communication, and reduce questions.
HotelTechReport
Listed on HotelTechReport
HotelTechReport is the leading hotel technology review platform used by hotel operators worldwide to evaluate software vendors. Verified hotel operator reviews will be embedded on this page once collected.
Hostfully Integration Partner
Official API Marketplace Partner
Hello Guest Screen connects through the Hostfully API marketplace. Hostfully users can sync guest names, check-in dates, and checkout times to their TV welcome screens automatically from the Hostfully dashboard.
Why Hosts Choose Hello Guest Screen
Across every review and press feature, three themes appear consistently — the quality of the display, the ease of setup, and the guest reaction.
The quality of the display
“Nothing came close to how beautiful and easy this is.” — Santos, Mexico
The guest reaction on arrival
“My guests comment immediately after check-in when they turn on the TV.” — Sims, United States
Reduction in front desk questions
“Our front desk barely gets asked questions anymore.” — Rochiano, Seychelles
The professional appearance
“It really presents a professional screen showing everything properly managed.” — Business User
The ease of setup
“It’s a great product and so user-friendly.” — Sims, United States
The tone it sets for the stay
“It doesn’t just display a message — it sets a tone. Guests feel valued.” — Santos, Mexico
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Frequently Asked Questions — Reviews and Trust
Common questions from hosts researching Hello Guest Screen before signing up.
Yes. Every testimonial on this page is from a verified Hello Guest Screen user. Santos is a host in Mexico, Rochiano is a hospitality operator in the Republic of Seychelles, and Sims is an STR host in the United States. All three testimonials appear on the helloguestscreen.com homepage exactly as written here. The business operator quote is from the /pricing/business page on helloguestscreen.com.
Hello Guest Screen is listed on the Guesty App Marketplace with verified integration status, and on HotelTechReport. Press coverage including interviews with founder Crystal Shell can be found in Hospitality Technology magazine at hospitalitytech.com, Authority Magazine at medium.com/authority-magazine, and CEO Weekly at ceoweekly.com. All press links on this page go directly to the original publications.
Yes. Hello Guest Screen received the CIO Bulletin Innovation Excellence Award in 2024 for Redefining Hospitality in the Digital Age. CIO Bulletin is an international technology publication that covers innovation across enterprise and startup sectors. The award citation is linked to the original CIO Bulletin publication at ciobulletin.com.
Yes. Hello Guest Screen is used across three main categories: short-term rental hosts and property managers, businesses including car dealerships, spas, dental offices, wedding venues, restaurants, and cafes, and hotel operators including boutique hotels, business hotels, and extended stay properties. The platform is available in more than 150 countries and serves each of these segments with dedicated pricing and features.
If you are a Hello Guest Screen user, you can leave a review on our Google Business Profile, on Capterra, or by contacting us directly at helloguestscreen.com. We read every review and your feedback directly influences product development. Hosts who share a photo of their Hello Guest Screen setup can also enter the annual Year-End Showcase Contest for a chance to win free screens.