Property Management System Integration
Hello Guest Screen + OwnerRez Integration
Connect Hello Guest Screen to your OwnerRez account and your TV welcome screen updates automatically with every reservation — across all your properties and all your booking channels. One connection. Zero manual work.
Hello Guest Screen integrates directly with OwnerRez. Guest names, check-in and check-out times sync in real time. No manual updates between bookings.
✓ Amazon Firestick ✓ Samsung Smart TV ✓ LG Smart TV ✓ Roku ✓ Apple TV ✓ Android TV
✓ Official OwnerRez API partner — setup in under 10 minutes
What Is OwnerRez — and Why the Integration Matters
OwnerRez is one of the most widely used property management systems (PMS) for professional short-term rental operators. It centralizes reservations from Airbnb, VRBO, Booking.com, Expedia, and direct booking channels into a single dashboard — giving property managers one place to manage all bookings, guest communication, pricing, and operations across multiple properties.
For Hello Guest Screen, the OwnerRez integration is more powerful than a simple Airbnb iCal sync because it works across all booking channels simultaneously. If a guest books through VRBO, that reservation flows through OwnerRez and automatically updates the Hello Guest Screen TV display at your property — without connecting separate calendars for each platform. One OwnerRez connection covers every channel you list on.
🏢 Who This Integration Is For
The OwnerRez integration is ideal for professional property managers and hosts who manage 2 or more properties and list on multiple booking platforms.
If you manage a single Airbnb-only listing, the Airbnb iCal integration is simpler. If you manage multiple properties across Airbnb, VRBO, Booking.com, and direct bookings — the OwnerRez integration is the right choice.
What OwnerRez Syncs to Your Hello Guest Screen TV Display
Once connected, the following guest and reservation data flows automatically from OwnerRez to your Hello Guest Screen TV display for every booking.
| What Syncs from OwnerRez | How It Appears on the TV Screen |
|---|---|
| Guest First Name | Displayed as a personalized greeting: Welcome, Thomas! — pulled from the OwnerRez reservation guest record |
| Check-In Date and Time | Screen activates automatically based on the OwnerRez check-in date and time for that reservation |
| Check-Out Date and Time | Displayed prominently on the TV every time it is turned on throughout the stay — reduces late check-outs |
| Property Name | Your OwnerRez listing name appears on the welcome screen — confirms the guest is at the correct property |
| Booking Source | Reservation source (Airbnb, VRBO, Booking.com, Direct) — can be shown or hidden based on your settings |
| Rental Agreement Status | For properties with multiple units in OwnerRez, each unit gets its own Hello Guest Screen display with unit-specific guest data |
| Automatic Screen Reset | Screen clears the outgoing guest data and prepares for the next OwnerRez reservation after check-out time |
How to Connect Hello Guest Screen to Your OwnerRez Account
The OwnerRez integration is available directly through the OwnerRez API. Setup takes under 10 minutes.
Step 1
Find Hello Guest Screen in the OwnerRez API
Go to helloguestscreen.com and sign in to your account. If you are new to Hello Guest Screen, start your 14-day free trial — no credit card required. Navigate to Settings, then Integrations from the main dashboard.
Step 2
Connect Hello Guest Screen from the OwnerRez API
In the Integrations section, find OwnerRez in the list of supported platforms and click Connect. You will be prompted to authorize the connection between Hello Guest Screen and your OwnerRez account.
Step 3
Sign In to or Create Your Hello Guest Screen Account
Log in to your OwnerRez account. Go to Settings, then API Keys. Click Create New API Key, give it a name such as Hello Guest Screen, and copy the key that is generated.
Step 4
Map Your OwnerRez Properties to Hello Guest Screen Screens
Return to your Hello Guest Screen dashboard. In the OwnerRez integration setup, paste the API key you copied from OwnerRez and click Connect or Save. Hello Guest Screen will verify the connection and immediately import your upcoming OwnerRez reservations.
Step 5
Customize Each Property Welcome Screen
Once connected, your OwnerRez property listings appear in your Hello Guest Screen dashboard. Assign each OwnerRez property to a Hello Guest Screen screen. If you manage 4 properties in OwnerRez, set up 4 screens — one per property.
Step 6
Verify the Sync Is Working
For each property, set the WiFi name and password, check-out time, logo or host photo, welcome message, background image, and QR code. The guest name, check-in date, and check-out date update automatically from OwnerRez for every new booking.
🏪 Official OwnerRez API Listing
Because Hello Guest Screen is listed in the OwnerRez API, the connection is maintained and updated by both teams. When OwnerRez updates their API or integration standards, Hello Guest Screen updates the integration accordingly. You do not need to manually maintain or refresh the connection.
Why the OwnerRez Integration Is More Powerful Than a Direct iCal Connection
Many property managers connect Hello Guest Screen via individual iCal links from each booking platform. The OwnerRez integration is superior for multi-property operators for three key reasons.
| Individual iCal Connections | OwnerRez Integration |
|---|---|
| Separate iCal link needed per platform per property | One OwnerRez connection covers all platforms and all properties |
| Must reconnect if Airbnb or VRBO changes their iCal format | OwnerRez handles all platform updates on their side |
| Only syncs data that Airbnb or VRBO includes in iCal export | OwnerRez passes richer guest and reservation data |
| Manual setup required for each new listing | New OwnerRez properties appear automatically in HGS |
| No multi-unit support in a single connection | Supports multi-unit properties and room-level reservations |
| Guest names may be missing on some iCal exports | OwnerRez always includes guest names in reservation data |
What Your Guests See on the TV — Powered by OwnerRez Data
When a guest checks in to any of your OwnerRez-managed properties and turns on the TV, Hello Guest Screen displays a fully personalized welcome board — with data pulled directly from that OwnerRez reservation. The guest name and check-out date come automatically from OwnerRez. WiFi, background, message, and QR code are set once per property and apply to every booking.
Your TV Welcome Screen — Powered by OwnerRez Data
Welcome, Thomas & Lisa!
Thank you for choosing Blue Ridge Retreat. Enjoy every moment.
WiFi Network
BlueRidgeRetreat_5G · Password: Mountains2026
Check-Out
Sunday 11:00 AM
Weather
61°F Partly Cloudy
Source
via VRBO
Scan QR Code — Book Your Next Stay Direct and Save
Everything the OwnerRez Integration Gives You
All of this is included in the OwnerRez API integration at no extra cost — on top of the standard Hello Guest Screen feature set.
🔗
One Connection, All Channels
A single OwnerRez connection replaces separate iCal links for Airbnb, VRBO, Booking.com, Expedia, and direct bookings. Every reservation from every channel flows through OwnerRez and updates the correct property screen automatically.
👥
Guest Name Always Included
Unlike iCal exports which sometimes omit guest names, the OwnerRez API always includes complete guest records. The guest first name appears on your TV screen for every single reservation — no exceptions.
🏢
Multi-Unit Property Support
Manage an apartment building or multi-unit complex through OwnerRez? Each unit gets its own Hello Guest Screen display showing the guest data for that specific unit — all synced through the same OwnerRez connection.
⚡
New Properties Auto-Appear
When you add a new property to OwnerRez, it appears automatically in your Hello Guest Screen dashboard. No manual setup required for each new listing — your portfolio grows and Hello Guest Screen keeps pace.
🔄
Cancellations Sync Too
If a reservation is cancelled in OwnerRez, the cancellation syncs to Hello Guest Screen automatically. The TV display reverts to a neutral property screen or jumps to the next upcoming reservation — no manual clearing needed.
🔒
Secure OAuth Connection
Hello Guest Screen connects to OwnerRez through the official OwnerRez API using OAuth authorization. Only reservation data (guest names and dates) is read — no payment info, no financial records, no guest contact details.
📍
QR Code to Property Guides
Link your QR code to any URL — property-specific house rules, a digital guidebook, local restaurant recommendations, checkout checklists, or a direct booking discount page. Guests scan it from the TV on arrival.
🏡
Remote Property Management Ready
Hello Guest Screen was built for remote property managers. Connect OwnerRez once, set up each property screen once, and the system runs itself. Guest names and dates update automatically. You manage everything from one Hello Guest Screen dashboard without visiting the properties.
Compatible Devices — OwnerRez Integration Works on All
The OwnerRez sync works identically across all Hello Guest Screen supported TV devices. Use whichever device your properties already have.
📦
Amazon Firestick
All models — most popular choice among property managers
📺
Roku TV
All Roku devices and Roku Smart TVs
🌐
Samsung Smart TV
2017 and newer — native app, no extra device needed
📱
LG Smart TV
2017 and newer via webOS — native app or Firestick
🍎
Apple TV
HD and 4K — popular in premium managed properties
🤖
Android TV
Sony, Nvidia Shield, TCL, Hisense, Xiaomi
Pricing
The OwnerRez API integration is included in all Hello Guest Screen plans. Property managers with 5 or more screens are eligible for volume pricing — contact the HGS team for details.
OwnerRez Integration Included
14.99
per screen per month
- ✓ Official OwnerRez API integration
- ✓ All booking channels via one connection
- ✓ Guest name display, WiFi, weather, QR code
- ✓ Multi-unit and multi-property support
- ✓ Volume pricing available for 5+ screens
- ✓ No setup fees — no contracts — cancel anytime
14-day free trial. No credit card required.
Connect OwnerRez to Hello Guest Screen — Start Free
14-day free trial. No credit card required. Find Hello Guest Screen in the OwnerRez API.
Frequently Asked Questions — OwnerRez Integration
Answers to the most common questions from OwnerRez property managers about connecting Hello Guest Screen.
Hello Guest Screen is listed in the OwnerRez API as an official partner integration. You connect the two platforms directly from the OwnerRez API — find Hello Guest Screen, click Connect, and authorize the integration. Once authorized, your OwnerRez reservation data including guest names, check-in dates, and check-out times syncs automatically to your Hello Guest Screen TV displays across all your properties.
Yes. This is one of the main advantages of the OwnerRez integration over a direct iCal connection. Because OwnerRez aggregates bookings from all your channels into one dashboard, the Hello Guest Screen integration sees all those reservations through a single connection. A booking from VRBO, Booking.com, or a direct booking website all flows through OwnerRez and automatically updates the correct property’s Hello Guest Screen TV display.
Yes. In your Hello Guest Screen property settings, set the QR code destination to your OwnerRez direct booking website URL. Customize the QR code label to say something like ‘Book your next stay directly and save’. Guests who scan the code are taken to your direct booking page.
Yes. Unlike direct iCal connections which sometimes omit guest names depending on the platform’s export format, the OwnerRez integration always includes guest names in the reservation data. OwnerRez maintains complete guest records including first and last names, and Hello Guest Screen pulls the guest first name from those records for every reservation.
There is no limit on the number of OwnerRez properties you can connect to Hello Guest Screen. Each property in your OwnerRez account can have its own Hello Guest Screen TV display. Each screen is billed at 14.99 per month. Property managers with 5 or more screens qualify for volume pricing — contact the Hello Guest Screen team at helloguestscreen.com for a custom quote.
If a reservation is cancelled in OwnerRez, the cancellation syncs to Hello Guest Screen automatically. The TV display for that property will revert to showing either a neutral property screen or the next upcoming reservation’s guest data, depending on your settings. You do not need to manually clear a cancelled guest’s name from the screen.
If you manage only one or two Airbnb-only listings, the Airbnb iCal connection works well and there is no need to switch. If you manage multiple properties or list on multiple booking platforms (Airbnb, VRBO, Booking.com, direct), switching to the OwnerRez integration gives you one centralized connection that covers all properties and all channels — which is simpler to manage and more reliable for ensuring the correct guest data always appears on the correct TV.
Yes. Hello Guest Screen connects to OwnerRez through the official OwnerRez API using OAuth authorization — the same secure standard used by all OwnerRez API partners. Hello Guest Screen only reads reservation data (guest names and dates) — it does not access payment information, guest contact details, financial records, or any OwnerRez account settings. The connection can be revoked at any time from within your OwnerRez account under Connected Apps.